Derivative Technology Privacy Policy

Valid from 14 January 2017

Derivative Technology LLC (“DTECH”) is an information security and risk management company. We respect your privacy and handle your data accordingly. This policy outlines the data we collect and how it is used.

DTECH primarily collects information (“Information”), including personal information (or “Personal Data” for those of you outside the U.S.), from you when using one of our web-based products; Personal information refers to information that allows us to determine your identity

We may also receive your Information when you:
  • Provide or update account information
  • Register for DTECH events (including webinars, or hackathons)
  • Order or use DTECH products, services or other offerings
  • Communicate with DTECH on-line or off-line
We treat your Information the way we want ours handled – carefully:
  • We ask for Information only when necessary.
  • We don’t share your Information with anyone except to provide you with products and services; if we need to share it to comply with the law, or protect our rights, we’ll tell you when possible.
  • We don’t store Information unless required for the on-going operation of services or to provide you with products, to comply with law or to protect our rights.
  • We will use personal information that you provide to us in accordance with this privacy policy.

What we collect
We may collect the following types of Information from you:

When you register to use our web sites or web-based products, we will ask for Information in the form of your name, email address and a password.

When you register for services or purchase product from DTECH, we may ask for Information such as your email address, billing address, and credit card information. Credit card information is only used in processing your transaction. Please note that we may use a third party payment processing merchant to process your payments.

Non-personally identifying information
DTECH may collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, referring site, and the date and time of each visitor’s request. We want to better understand how visitors use our websites, products and services. For further information about how we use cookies, see the “cookie” section below.

If you contact us and provide us with Information, we may keep a record of that correspondence and information.

What do we do with the Information we collect?
We may use your Information in the following ways:

  • To authenticate access to certain features of our websites.
  • To fulfill your orders or respond to requests you make.
  • To provide services, products, process payment, and authenticate access (where required).
  • To analyse the performance or the appropriateness of products or services.
  • To comply with legal and regulatory requirements (including responding to court orders, subpoenas and to prevent crime). These special circumstances may require us to disclose personal information.
  • To contact you if your actions violate your agreement with us (if any).
  • To fix errors and analyse trends.
  • To study how anonymous users interact with our websites and services.
  • To send administrative information, like product announcements or changes to contract terms or policies.
  • To send educational materials or information about upcoming events.
  • To diagnose and fix technical issues and monitor the security of our environments.
Unless you have notified us otherwise, DTECH may occasionally send you email to tell you about new features, solicit feedback, or just to keep you up to date with what’s going on. We keep such emails to a minimum. If you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications, or contact us using the contact details provided below.

How we share the Information we collect
We do not share, sell, rent, or trade Information with third parties for their commercial purposes. We do not disclose Information outside DTECH, except in the situations listed in this section or in the section below on Compliance and Safety.

DTECH may disclose Information to third parties in the following ways:

  • Service Providers. We may disclose Information to our third-party service providers, vendors, or others who provide services for DTECH’s business operations. This may include such things as infrastructure, data analysis, order fulfillment, IT services, customer service, professional services or audit services, among others.
  • Compliance and Safety. We may disclose Information to law enforcement in response to a valid subpoena, court order, warrant, or similar government order, or when we believe in good faith that disclosure is reasonably necessary to protect our property or rights, or those of third parties or the public at large. In complying with court orders and similar legal processes, DTECH strives for transparency. When permitted, we will make a reasonable effort to notify users of any disclosure of their Information, unless we are prohibited by law or court order from doing so, or in rare, exigent circumstances.
  • Merger, Sale, Etc. We may disclose information in the event of a proposed or actual reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of DTECH business or assets (including in connection with any bankruptcy or similar proceedings).
  • Other Users.We may disclose information to other users of DTECH products and services in aggregated format, provided it does not include personal information. This may include “best practices” tips, KPIs, benchmark data or other such aggregated information useful to the user community.
We use persistent cookies to support a smooth user experience. This cookie remains on your computer after you close your browser and may be used by your browser on subsequent visits to our websites. We also use cookies to better understand how you interact with our websites and services and to improve our websites and services overall.

Cookies we use

CookieNamePurposeMore information
user authenticationtokenThis cookie is used to authenticate a user via oauth.This cookie containers access_token, refresh_token, token_type, expires_in, and scope. This information is used by the oauth protocol
session managementJSESSIONIDThis cookie is used for for session management.This cookie is generated by tomcat J2EE web application for HTTP protocol servlet.
If you do not wish to have cookies placed on your computers, please set your browsers to refuse cookies before visiting our websites and using our services.

How we protect the information we collect
DTECH is very concerned about protecting the confidentiality of your Information. We have security measures, including administrative, physical and electronic measures, to protect against the loss, exposure, misuse or alteration of Information that we have collected from you in the use of our products and services. These measures include SSL data encryption to transmit your personal information as well as technical architectures and systems to prevent unauthorised third parties from accessing your personal information.

How to access and correct your information
If you would like to review, correct, or update your personal information contact us at: Be sure to indicate in your request what information you would like to have changed. We will try to comply with your request(s) as soon as reasonably practicable, consistent with applicable law.

Updates to this Privacy Policy.We may change this Privacy Policy from time to time. If we change our Privacy Policy, we will post an updated privacy policy here, and it will become effective as of the date of posting (“Effective Date”). Your use of DTECH products and services following these changes means that you accept the revised Privacy Policy.

Your Consent. By using DTECH products and services, you agree to and consent to be bound by the terms and conditions of this Privacy Policy.

Contact DTECH. If you have any questions or comments about this Privacy Policy, DTECH’s Information practices, or your dealings with DTECH, you can contact us at any time:

Derivative Technology
66 Bovet Rd. Suite 325
San Mateo, CA 94402

Please note that email communications are not always secure, so please do not include credit card information or other sensitive information in your emails to us.